That's from my session with customer support So that you will be able to activate the product without any issues Sanoop: Len, In this case you will have to contact Art Academy of San Francisco, to receive a new serial number for MASTER COLLECTION CS6. Len Kori: this was given to me and many other students at the Art Academy of San Francisco Could you please let me know from where you have purchased the product? I see that your serial number for MASTER COLLECTION CS6 is expired. Sanoop: Len, I am sorry for the miscommunication happened previous. Sanoop: I will be glad to check and provide you the information Sanoop: I understand you are unable to activate your product as getting serial number expired error, is that correct? Len Kori: Are you already aware of my issue? Info: Please wait while I transfer the chat to the appropriate group. We are available 7 days a week, 24 hours a day. i think you are facing a technical issue here so i have to transfer you to technical support.Īmit: Thank you for contacting Adobe. Len Kori: I saw a few posts about it on the forum, but this is very recent so, nobody knows the solutionĪmit: i have just checked and the serial number is valid. Amit: Hello! Welcome to Adobe Customer Service.Īmit: So you are getting a error that the serial number has expired for Master Collection CS6Īmit: May i get the serial number please?
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